Terms of Service

Effective Date: November 14, 2024

Last Updated: March 13, 2026

1. ACCEPTANCE OF TERMS

By accessing or using the StayGowe21 platform ("Service"), whether through our website, mobile application, or any other means, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

StayGowe21 reserves the right to update these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

2. DESCRIPTION OF SERVICE

StayGowe21 is a freelance marketplace platform that connects skilled service providers ("Freelancers") with clients ("Clients") seeking professional services. Our Service includes:

• Job posting and application system
• Secure messaging and communication tools
• Payment processing and escrow services
• Project management tools
• AI-powered document generation (resumes, cover letters)
• Community forums and resources
• Portfolio and profile management

3. USER ACCOUNTS

3.1 Account Registration

• You must be at least 18 years old to use this Service
• You must provide accurate, current, and complete information
• You are responsible for maintaining the confidentiality of your account
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use

3.2 Account Types

• Client Accounts: For individuals or businesses seeking freelance services
• Freelancer Accounts: For service providers offering their skills
• Admin Accounts: For platform administrators (internal use only)

3.3 Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Receive excessive complaints or disputes
• Remain inactive for extended periods

4. USER CONDUCT

4.1 Prohibited Activities

You agree NOT to:

• Violate any laws or regulations
• Post false, misleading, or fraudulent content
• Harass, threaten, or harm other users
• Spam or send unsolicited communications
• Attempt to circumvent the platform for direct transactions
• Use automated systems or bots without permission
• Reverse engineer or attempt to extract source code
• Transmit viruses or malicious code
• Impersonate others or misrepresent your affiliation
• Collect user information without consent

4.2 Professional Standards

All users must:

• Maintain professional communication
• Honor agreed-upon deadlines and commitments
• Provide accurate descriptions of services and requirements
• Respect intellectual property rights
• Maintain confidentiality of sensitive information

5. PLATFORM COMMUNICATION POLICY

5.1 Mandatory On-Platform Communication

All communications between clients and freelancers pertaining to projects initiated on this platform must be conducted exclusively within the platform's designated communication tools.

5.2 Prohibition of Off-Platform Contact

Freelancers are expressly prohibited from:

• Sharing personal contact information (e.g., email addresses, phone numbers, or external chat application details) with clients
• Engaging in project-related discussions outside of the platform's approved channels
• Sharing files or project materials through external services
• Soliciting or accepting communication requests through third-party applications

These restrictions apply prior to the completion of the contract and all associated payments through the platform.

5.3 Purpose of This Policy

This policy exists to:

• Protect both clients and freelancers from fraud
• Ensure payment security through our escrow system
• Maintain accurate project records for dispute resolution
• Provide support and mediation when needed
• Comply with legal and tax reporting requirements

5.4 Post-Contract Communication

After full completion of a contract and release of all payments through the platform, users may choose to exchange contact information at their own discretion. StayGowe21 is not responsible for any interactions, disputes, or transactions that occur outside the platform.

5.5 Enforcement and Consequences

Violations of this communication policy may result in:

• Immediate suspension of account access
• Permanent termination of the contractor's account
• Forfeiture of pending payments
• Reporting to relevant authorities if fraud is suspected
• Potential legal action for breach of contract

5.6 Reporting Violations

If you receive requests to communicate off-platform or are pressured to share personal contact information before contract completion, please report immediately to: report@staygowe21.com

6. FREELANCER OBLIGATIONS

Freelancers agree to:

• Conduct all project communications through the platform (see Section 5)
• Not share personal contact information with clients before contract completion
• Accurately represent their skills and experience
• Deliver work as specified in accepted proposals
• Maintain professional certifications if claimed
• Respond to client communications promptly
• Not outsource work without client consent
• Provide necessary tax documentation
• Maintain appropriate insurance if required

7. CLIENT OBLIGATIONS

Clients agree to:

• Provide clear project requirements
• Pay for services as agreed
• Provide timely feedback and approvals
• Not request illegal or unethical services
• Respect freelancer intellectual property
• Release payments upon satisfactory completion
• Not use the platform to recruit for full-time positions without consent

8. PAYMENTS AND FEES

8.1 Platform Fees

• Freelancers keep 100% of their earnings — no platform fees
• Standard payment processing fees may apply to transactions and payouts
• Fee structure is subject to change with 30 days notice

8.2 Payment Terms

• All payments must be processed through the platform
• Funds are held in escrow until work is approved
• Disputed payments will be handled per our Dispute Resolution process
• Refunds are subject to our Refund Policy

8.3 Taxes

• Users are responsible for their own tax obligations
• StayGowe21 will provide necessary tax forms as required by law
• Freelancers are independent contractors, not employees

9. INTELLECTUAL PROPERTY

9.1 Ownership

• Freelancers retain rights to their pre-existing materials
• Work product ownership transfers to Client upon full payment unless otherwise agreed
• StayGowe21 retains rights to platform content and functionality

9.2 License to StayGowe21

By using the Service, you grant StayGowe21 a non-exclusive, worldwide, royalty-free license to:

• Display your profile and portfolio
• Use your content for marketing purposes (with consent)
• Store and transmit your content through our Service

9.3 Copyright Infringement

We respect intellectual property rights and will respond to valid DMCA takedown requests. Report violations to: staygowe9@staygowe21.com

10. PRIVACY AND DATA PROTECTION

10.1 Data Collection and Use

• We collect and process data as described in our Privacy Policy
• We implement industry-standard security measures
• We do not sell personal data to third parties

10.2 Communication

By using the Service, you consent to receive:

• Service-related communications
• Marketing messages (with opt-out option)
• Important platform updates

11. DISPUTE RESOLUTION

11.1 Between Users

• Users should first attempt to resolve disputes directly
• StayGowe21 offers mediation services for unresolved disputes
• We may make binding decisions on payment disputes

11.2 With StayGowe21

• First attempt resolution through customer support
• Binding arbitration for unresolved disputes
• Arbitration will be conducted in accordance with AAA rules
• Class action waiver applies

12. DISCLAIMERS

12.1 No Employment Relationship

StayGowe21 is a marketplace platform. We do not:

• Employ freelancers
• Guarantee work quality or availability
• Screen or verify all users
• Provide professional advice

12.2 Service Availability

• The Service is provided "as is" and "as available"
• We do not guarantee uninterrupted or error-free operation
• We may modify or discontinue features at any time

12.3 Third-Party Services

• We integrate with third-party services (payment processors, AI services)
• We are not responsible for third-party service failures
• Third-party terms may apply

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• StayGowe21's total liability is limited to the fees paid in the past 12 months
• We are not liable for indirect, incidental, or consequential damages
• We are not liable for lost profits or data
• We are not liable for user-to-user disputes

14. INDEMNIFICATION

You agree to indemnify and hold harmless StayGowe21, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your violation of any law or third-party rights
• Content you post on the platform
• Your use of the Service

15. SUBSCRIPTION PLANS

15.1 Plan Types

• Free: Core platform features with usage limits
• Pro: $39.99/month — unlimited access to all features, AI-powered tools, priority support, and a 7-day free trial

15.2 Billing

• Subscriptions auto-renew unless cancelled
• Refunds subject to our refund policy
• Price changes with 30 days notice

16. GOVERNING LAW

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any legal action must be brought in the courts of Delaware.

17. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and other referenced policies, constitute the entire agreement between you and StayGowe21.

19. CONTACT INFORMATION

For questions about these Terms, contact us at:

Staygowe21

Phone: 7182196549

Email: staygowe9@staygowe21.com

Address: 138 Main Street, Unit 218, East Rockaway, NY 11518 US

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By using StayGowe21, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.